Garstang Travel is proud of the service we provide. Below you will find a selection of testimonials from some of our satisfied customers.
We have been using Garstang Travel for many years and have always received friendly faultless service no matter which member of staff we see. Both being from a customer service background we have high standards and expectations so rarely found on a consistent basis these days. I cannot go without a special mention for Claire – so patient and helpful over such a long time as we planned the holiday of a lifetime, right through to the booking/ticketing process and always with a smile. The difference in going that extra mile perfectly demonstrated by the personal aftersales service Claire provided when things threatened to go wrong after the Christchurch earthquake! Personal texts re our safety and sorting out new accommodation all so much appreciated when we were halfway around the world.
I can’t think of any other company that offers such caring and professional advice and help! You make me as a customer feel like a queen from first booking all the way to coming home with follow up of how did things go? I really think companies could learn an awful lot about your brilliant customer service and how you know what is important to each customer.